Element London Limited (“Element London”, “we”, “us”, “our”) is committed to protecting your personal data. This privacy notice explains how we collect and use your information when we fulfil a non-travel prize on behalf of our clients.
1. WHO WE ARE
We are the organisation responsible for arranging and fulfilling your prize (non-travel). We act as the data controller for the personal information we collect for this purpose.
Email: team@element-london.com
Address: Element London Limited, 5 Morie Street, London SW18 1SL, United Kingdom
ICO Registration: Z2110716
2. WHAT PERSONAL DATA WE COLLECT
We may collect your name, postal address, email address, telephone number, prize preferences, and any information required for fulfilment.
3. HOW WE COLLECT YOUR DATA
We collect data directly from you or from the brand/organisation that ran the promotion.
4. PURPOSE AND LAWFUL BASIS
Purpose: Administering and delivering your prize.
Lawful basis: Contractual necessity.
We will not use your information for marketing unless you give separate, clear consent for that purpose.
5. WHO WE SHARE YOUR DATA WITH
Prize suppliers, couriers, fulfilment partners, and the brand running the promotion. We do not sell your personal data.
6. INTERNATIONAL TRANSFERS
Where transfers occur outside the UK, we use appropriate safeguards such as UK adequacy, SCCs, or the UK IDTA.
7. RETENTION
We retain your data for up to 12 months after prize fulfilment unless longer is required for legal or audit purposes.
8. YOUR RIGHTS
You may exercise your UK GDPR rights: access, rectification, erasure, restriction, objection, portability and withdraw consent.
9. YOUR RIGHT TO COMPLAIN
You may complain to the ICO: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Email: icocasework@ico.org.uk
Phone: 0303 123 1113
www.ico.org.uk.
10. SECURITY
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss or disclosure.
11. UPDATES
This notice may be updated periodically.
For full details, please read our complete Privacy Notice: Click Here